Category Archives: End-User Experiences

The Goals of Application Performance Management Solutions


Application performance management has moved from being found primarily in large corporations with complex network infrastructures and critical application use to being utilized in start-up ventures and personally maintained web sites. While the overall purpose of APM solutions is to ensure users continually experience solid and fully-functional applications, the goals of application performance management delve far deeper into the recesses of business operations.

In fact, businesses who incorporate APM solutions into their network experienced up to 75 percent fewer critical errors. Moreover, in terms of user satisfaction and website continuity, which is vital to cultivate a solid reputation and customer loyalty, enterprises who utilize APM methods are up to 75 percent more likely to become aware of application errors and performance issues before users have time to experience said issues, according to Application Performance Management expert, TenFold.

The following are universal APM solution goals that span all businesses and industry concentrations:

Business Continuity

Regardless of your specialty, all businesses must have a universal goal: to maintain a solid state of continuity in terms of website access and user experiences. In our modern world, customers have a plethora of options. If a site experiences any downtime in the function of their application, customers have no problem moving on to your competitor.

Cultivating a sense of continuity is among the primary goals of APM solutions. This is achieved by reducing downtime, up to 70 percent less downtime, by continually monitoring end-to-end application performances and running real-time diagnostics to identify current or potential issues. Such activities are essential to maintain optimum application performance during high-usage activity, which can be identified by reviewing application user trends and patterns.

Enhanced End-User Experiences

By improving the application functionality and performance, you’re automatically enhancing the experience had by all users. While a major goal of APM solutions is to provide constant monitoring and management of application and network infrastructure, especially when multiple servers are used to host multiple applications, the end goal is always the same: to create an enhanced, and stable, end-user experience. Sometimes in order to create an experience it may be necessary to utilize a strategy that involvesĀ the monitoring and management of application performance processes.

Increased Employee Productivity

When you eliminate the need to spend hours researching and identifying application errors, employees are able to dedicate more time to other projects. In fact, a study released by TRAC Research found businesses who implemented an APM solution experienced a 59 percent monthly reduction in man-hours spent troubleshooting application problems. This reduction in time translates into a significant boost in employee productivity and ability to accomplish other necessary tasks. Ultimately, this leads to a snowball effect, resulting in greater customer service, product management and business operations.

Higher Search Engine Rankings

Many business owners aren’t aware that one of the primary goals of APM solutions is to increase website rankings in Google and other search engines. The reason? Search engines rank websites not only by content quality, but by website speed. When an application performs at its optimum speeds, its Apdex scores prove to be very attractive to search engine robots. Such performance and functionality is awarded with higher rankings, which significantly increase organic site traffic. Need to increase your website traffic through organic methods? Review your content, but also, implement an APM solution.

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Insights Into Cloud Application Performance Management

Unlike standard APM, cloud application performance management, or CAPM, handles instances in a much different manner. If your business has begun implementing cloud-based applications, it’s essential that you understand not only the differences within how these applications operate when compared to their static server counterparts, but also how the monitoring of such applications differs.

Application Performance Monitoring and Resource Monitoring

Traditionally, application performance management solutions monitor the CPU, memory and disk utilization of applications; also referred to as the end-to-end latencies of performances. While this is an essential aspect of application monitoring, cloud application performance management focuses primarily on the user experience for any application. By combining the back-end functionality with the user-experience element, CAPM tools is able to ensure the performance and usability of applications is as effective and streamlined as possible.

Cloud APM Components

CAPM is a complex process as it allows IT organizations to monitor an application from the inside-out. Generally, CAPM tools begin with identifying response times between each request and analyzing latencies that users experience from the beginning of a process to the very end. The most effective tools are those that allow you to not only monitor real-world occurrences, but also virtual simulations to ensure each process functions as it should. At the cloud instance, it’s essential to be able to separate each performance component within a network, which provides a deeper look into the application to determine the root cause for issues and errors altering the performance of each application.

Understanding the Unpredictable Elements of Cloud Applications

When a business utilizes the cloud as part of its communication mechanism, it’s introducing a vast array of unpredictable and unknown performance markers. The only way a business is able to achieve accurate performance measurement is by analyzing a large number of instances, or transactions, and then averaging them. As you utilize the Internet as a primary portion of your application, or network, infrastructure , the pathway of your network can unexpectedly change. It’s this unpredictable nature of cloud applications that many businesses fumble with. Cloud application performance management solutions take into account the non-stable environment the cloud provides, and utilizes advanced and complex monitoring elements to provide the deepest level of performance management and issue identification.

While utilizing the cloud to host applications is becoming a requirement due to the complex and ever-evolving IT industry, monitoring and analyzing cloud application performance is just as complex and demanding. CAPM tools, resolve many of these challenges as they allow IT organizations to focus on not only the end-user experience, which is vital when dealing with cloud based applications, but also back-end processes by assigning specific monitoring agents over each process. When combined with a thoughtful infrastructure and continual management, the performance and dependability of applications are significantly increased.


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Filed under APM Management, CAPM tools, Cloud APM, Complex Event Processing, End-User Experiences, Resource Monitoring